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FAQ

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FAQ

  • Why should you buy from Taps & More?

    We strive to provide an enormous range of tapware and bathroom accessories of local brands as well as premium International brands at affordable rates in Australia. Our focus is to facilitate our customers with high-quality and durable products at great prices. We want that our customers remain happy and satisfied after shopping with us and thereby succeed in building healthy customer relationships for life.

  • Do you sell original products or replicas?

    We follow a systematic buying process and ensure that we only buy and stock genuine manufacturer products, and so you'll never find replicas as there is absolutely no space for duplicate products. Therefore, it's our assurance that you'll get only original products of reputed brands when buying from us. Thus, you can shop from us with complete peace of mind, as you'll get only superior quality products that will serve you for many years to come.

  • Do you sell tapware and accessories that are Wels compliant and meet Australian standards?

    Yes, we stock and sell tapware and accessories that are Wels compliant and meet strict Australian standards.

  • Do I get a warranty when I buy taps and accessories from Taps and More?

    We stock and sell taps and accessories from well-known brands like Caroma, Dorf, Methven, Novelli, Bastow, Flexispray etc. All the products that we sell come with maker’s warranty that ranges from 1 year to 10 years depending upon the range and product you buy. 

  • What places does Taps and More ship in Australia?

    We ship all over Australia. So no matter where you reside in Australia, you can right away order products from Taps and More. 

  • When can I expect my product delivery if I order from Taps and More?

    We make use of good logistic companies to make sure flawless product delivery anywhere in Australia. However, the delivery time may differ depending upon your area of residence i.e. metro city or countryside.

  • When will be the products dispatched?

    Once you place your order for the product(s) and your payment is received in our bank account, we’ll dispatch your product within 24 hours.

  • Will I get replacement spare parts for the product in the future if required, and from where?

    We supply taps with standard fittings, thus getting a replacement spare part is very easy. You can approach the hardware store that is nearest to you, or alternatively you can send us a request and we’ll assist you in finding the right spare part. 

  • What occurs if the product is not in stock?

    Normally, we stock all the products that are listed on our site; however, if a product is not available in our stock, we attempt getting it from our suppliers through express delivery (Please note that this may take approximately 2 days depending on the availability of the item from the supplier). 

  • Can I place an online order at Taps and More website?

    Yes, you can place an online order at the website of Taps and More and it’s easy. Just follow these simple steps:

    1. Browse the website.
    2. Find and select the product(s) you want to buy.
    3. Add the product(s) to the cart and complete the order placing process.

    Alternatively, you can email us with your requirement and we’ll confirm your order.